Bernadette (Wnek) Neal
Interactive Software Simulation
The USDA utilizes a software platform known as the Public Health Information System (PHIS), which supports food safety inspections for meat, poultry, and egg products. This system is used by both agency personnel and food processing establishments. I developed concise, task-focused software simulations designed to help users practice performing routine operations within the PHIS environment. Simulations were developed using Articulate Storyline.
Click the thumbnail below to view an example. The simulation will open in a new browser tab.
Non-Interactive Tutorial
I also created non-interactive tutorials for the USDA’s Public Health Information System (PHIS), designed to offer clear, step-by-step instruction and support users in understanding and navigating routine processes within the platform. Tutorials were developed using Articulate Storyline.
Click the thumbnail below to view an example. The tutorial will open in a new browser tab.
Course
I updated multiple training courses for the USDA, enhancing both content accuracy and instructional design. These courses were revised and rebuilt using Articulate Storyline, incorporating updated visuals and interactive elements to create a more engaging and user-friendly learning experience.
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Administrator's Guide
I led the development of the Administrator’s Guide as both the primary SME and technical writer for a proprietary software product developed by my employer.
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Instructor Guide
One of IBM’s software offerings was a social learning management system (LMS) designed to support collaborative learning within organizations. After implementation, clients required training to effectively use the platform. The development of the accompanying Instructor Guide was a collaborative effort; I authored the Introduction to Participate chapter as well as the five subsequent chapters, contributing to the overall instructional design and structure of the guide.
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Job Aid
In some cases, a full training course isn’t necessary, or additional support materials are needed to complement existing instruction. In these situations, concise job aids can effectively meet the need. I created job aids in response to recurring client questions, common issues, and to share best practices with colleagues.
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ILT Course
I designed, developed, and facilitated an ILT course on Adobe Captivate for another training department at the USDA. The course was delivered remotely, over 2 days, 3.5 hours each day.
Click the PDF icon below to view a sample of the Training Directions for Instructors document.
Click the PDF icon below to view a job aid for students, included in the pre-training introductory email, to ensure Captivate was working on their computers before training.
Click the PDF icon below to view the PowerPoint presentation used at the beginning of the training.
Each lesson had a folder associated with it, containing 1-3 files: a Captivate project for the student to work off of, a job aid with step-by-step instructions for the practice activity, and any supplemental files, as needed.
Click the PDF icon below to view a job aid used for one of the practice activities.
Microlearning Course
This sample course was built in Articulate Rise to demonstrate my skills in creating responsive, interactive e-learning. All content and images were generated using AI tools, highlighting my ability to integrate emerging technology into the instructional design process.
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